HAVE YOU TRIED TURNING IT OFF AND ON AGAIN?

HAVE YOU TRIED TURNING IT OFF AND ON AGAIN?
A Play by Linnea Rose
Lights up on a COSTUMER and an IT REP. The CUSTOMER calls the IT REP. IT REP answers. 
IT REP

This is IT.

CUSTOMER

Hello, yes, I need help resetting my password.

IT REP

Have you tried turning it off and on again?

CUSTOMER

(Confused) My password?

IT REP 

Correct! Have you tried turning it off and on again?

CUSTOMER

I’ll try…Nope. Still nothing.

IT REP

I am here because you broke something.

CUSTOMER

I didn’t break anything…

IT REP

Your password tells you otherwise.

CUSTOMER

Can you please just walk me through how j can reset my password?

IT REP

I can explain it to you, but cannot understand it for you.

CUSTOMER

Can I retrieve my password from the Cloud?

IT REP

There is no Cloud. It’s just someone else’s computer.

CUSTOMER

Is it a bug? 

IT REP

Our software never has bugs…it just develops random features.

CUSTOMER

Hold on, I think I love got it…

IT REP
I’m thinking…(dial-up tone plays)

CUSTOMER
Hello?

IT REP

NO I WILL NOT FIX YOUR COMPUTER!

CUSTOMER

The computer is always right.

Beat.

I got it. (Hangs up phone)

IT REP

Clearly, anyone who thinks “the computer is always right” has never worked in tech support.
END OF PLAY

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